Shipping policy

HyberVital's stable logistics transportation enterprise cooperation can provide customers with safe and fast delivery services and support, and can confirm and transport the products you need in the most convenient way. This transportation policy is applicable to all HyberVital products sold, and stipulates that the transportation process you can expect when placing an order to us.

 

About delivery

Once you order the product order through our website or with our sales team members, we will contact you to confirm the expected delivery time of the selected product. We strive to maintain the short delivery time as possible to ensure that you can use the product as soon as possible.

 

About Shipping Times

The estimated delivery time for our orders depends on your specific location. It usually takes about 3-4 days to arrive. Although we work closely with our logistics partners to provide you with accurate delivery information, delivery times are only estimates and cannot be guaranteed.

 

About delivery fee

Regarding shipping costs, this service already includes standard shipping costs to provide customers with a convenient shopping experience. However, in certain cases, the shipping costs will be calculated based on the exact weight, actual size, product type and the final delivery address selected by the customer to ensure that the shipping costs are fair, reasonable and transparent.

 

About logistics information

After delivery, you will get the logistics information link of the HyberVital product order.

 

About delivery

For your convenience, you may be more willing to transport your goods to the enterprises or locations of someone can sign the goods. If the customer needs to change the delivery address, you can contact our team through sylviaxliuu@gmail.com and provide updated detailed information to change your goods address.

Once your cargo is on the way, any problem or delay exceeds the control range of HyberVital. If there is any problem with your delivery, we will contact our logistics partners to provide any information that may help solve the problem.

If you receive your product and find that they are damaged, please contact sylviaxliuu@gmail.com immediately

Telephone: +86 13996245322